Widerrufsrecht

Initiating a Return
To begin a return, reach out to us at info@hamadouche.com. If your return is approved, we’ll provide a return shipping label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted. For any return-related questions, feel free to contact us at info@hamadouche.com.

Damages and Issues
Upon receiving your order, please inspect it and contact us immediately at info@hamadouche.com if the item is defective, damaged, or incorrect. We’ll assess the issue and take steps to resolve it.

Non-Returnable Items
If you have questions about a specific item, please contact us. Note that we cannot accept returns on sale items or gift cards.

Exchanges
To get the item you want, return the original item first. Once the return is approved, you can place a new order for the desired item.

Refunds
We’ll notify you once your return is received and inspected, informing you whether the refund is approved. If approved, the refund will be processed to your original payment method. Please note that it may take time for your bank or credit card company to process and post the refund.